Thank you for shopping with Chidambaram Secrets. We aim to provide you with the best service and high-quality religious products. This Cancellation and Refund Policy outlines our practices regarding order cancellations and refunds.
1. Cancellation Policy
You may cancel your order within 24 hours of placing it. To initiate a cancellation, please contact us at:
- Email: chidambaramsecrets@gmail.com
- Phone: +91 7339630217
Please include your order number and the reason for cancellation in your request.
2. Return Policy
Return Eligibility
Return are available under the following conditions:
- Damaged or Defective Items: If you receive a product that is damaged or defective, please contact us within 7 days of receiving your order. We may require photos of the damaged item for our records.
- Wrong Item Shipped: If we send you an incorrect item, please notify us within 7 days of receiving your order.
Refund Process
Once your cancellation request or refund claim is approved, we will process your refund using the original payment method. Please allow 5-7 business days for the transaction to reflect in your account, depending on your bank or payment provider.
3. Non-Refundable Items
Please note that we do not offer refunds for the following:
- Products that have been opened or used, except in the case of damaged or defective items.
4. Contact Us
If you have any questions or concerns regarding our Cancellation and Refund Policy, please reach out to us:
Chidambaram Secrets
No: 1224 Vinayaga Nagar,
Opposite Asiriyar Nagar Arch,
Vibesnapuram, Chidambaram – 608001
Phone: +91 7339630217
Email: chidambaramsecrets@gmail.com
Thank you for choosing Chidambaram Secrets! We appreciate your understanding and support.